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Canterbury, New Zealand

IT that works behind the scenes.

We look behind the issue and anticipate what's next — quietly keeping your website, Microsoft 365 and security running, so you're free to do your best work.

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19+ yrs IT service & ITSM experience
ITIL · MS-900 Certified, Microsoft-focused
3 countries PH, SG & NZ service desk background
What we do

From your first website to running Microsoft 365 day to day.

Bespoke Website Creation

Custom-built business websites — designed, built and launched end to end, from domain and hosting through to go-live.

Microsoft 365 Services

Setup, administration and optimisation of M365 and SharePoint Online so your team collaborates securely, wherever they work.

Remote Support

Fast, remote troubleshooting and fixes for your team's devices and accounts, so nobody's stuck waiting on-site.

Technical Support

Day-to-day IT support and issue resolution for your business, delivered with an ITIL-aligned process.

Cybersecurity

Practical security measures and staff training that protect your business from everyday, real-world threats.

Digital Transformation

Guided adoption of digital tools and AI — grounded in what will actually save your team time, not hype.

Who's behind Viatrix

A career service-desk and ITSM specialist, now working directly for small businesses.

Viatrix Digital is run by Teresa, an IT professional with 19+ years of experience across service desk and ITSM roles in the Philippines, Singapore and New Zealand — including leading a 24×7 managed services helpdesk team. Viatrix brings that same enterprise discipline to businesses that don't have an internal IT department.

ITIL Foundation Microsoft MS-900 Cyber Security micro-credential M365 & SharePoint Online Entra ID & Active Directory
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How it works

A straightforward path to reliable IT.

01

Free discovery call

We talk through where your IT is today, and where it's slowing you down.

02

IT health check

A practical review of your current setup — devices, M365, identity and security.

03

Proposal & onboarding

A clear, fixed-scope proposal, then a smooth handover onto managed support.

04

Ongoing managed support

Retainer or ad-hoc support, with documentation kept current as things change.

Get in touch

Let's talk about your IT.

Whether it's ongoing managed support or a one-off project, tell us a bit about your business and we'll get back to you.

viatrixnz@gmail.com 022 022 9553 Canterbury, New Zealand — remote & on-site
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